LAVAIR FAQ’s
Where do you ship to and how much will it cost?
We ship our products worldwide. The cost of shipping your order is very much dependant on your delivery location. Here are the various shipping options available:
UNITED KINGDOM
DHL domestic UK - £6.00
This service is between 1-3 Working Days from dispatch, due to congestion of the logistics services or issues outside of our control delivery times can be variable. (Mon - Fri, 14:30 Cut-off time for order fulfilment).
USA
Free International Shipping (USA)
This service is between 7-14 Working Days from dispatch. If you don’t receive the parcel within the stated timeframe please contact our customer service team via our email info@lavairbrand.com or our contact page.
EUROPE
Due to Brexit, European customers outside of the UK may have to pay import taxes in their own country upon receipt of goods.
International tracked and signed for - £30.00
MEXICO and CANADA (customers outside of the UK will have to pay import taxes in their own country upon receipt of goods).
Royal mail International tracked and signed for - £60.00
REST OF THE WORLD (customers outside of the UK will have to pay import taxes in their own country upon receipt of goods).
Royal mail international tracked and signed for - £80.00
Tracking details will be provided for all orders placed. Note all transit times are to be used as a guide and may vary during the carrier’s peak business periods.
Royal Mail Transit Times Guide
Where can I buy LAVAIR?
Lavair can be purchased from our online store at www.Lavairbrand.com
Do you do women’s sizes?
We currently have a limited collection of styles in an expanded unisex size range. EXPANDED SIZE RANGE
What is your returns policy?
All the details of our returns policy can be found on the relevant page.
What is your returns Address?
LAVAIR LTD
C/O REFUEL GLOBAL BRANDS LTD
5 JEFFERSON WAY
THAME
OXFORDSHIRE
OX9 3SZ
UNITED KINGDOM
Items must be unused and re-sellable as new, including undamaged packaging. Apparel and accessories must be returned in the original packaging provided and inside a protective shipping box/postal bag. All branded tags and barcode labels must be attached and intact.
Please ensure to enclose any original paperwork as proof of purchase, any item(s) returned without proof of purchase will be refused.
Footwear Size Guide
CONTACT US
If you have any other questions or queries about LAVAIR, please feel free to contact us using Contact Page. We aim to respond to all enquiries within 72 hours.